How to manage negative comments on Social Media?
Social media has revolutionized the way businesses interact with customers. It has provided businesses with a platform to connect with their customers, promote their brand, and gain valuable insights into their customers’ preferences. However, with the rise of social media, businesses have also had to face negative comments from customers. Negative comments can be harmful to a business if not managed correctly. In this article, we will discuss some tips for managing negative comments on social media.
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