Recently Meta announced WhatsApp Cloud API for all. Every business is compelled to use WhatsApp for a better customer experience. Using WhatsApp will help you to provide better customer engagement. Here is the list of Top WhatsApp Cloud API providers.
- Gupshup.io
- Yellow
- Twilio
- Wati
- Bot Space
- Verloop.ai
- Businessonbot
- 360dialog
- Clickatell
- mtalkz
Gupshup.io is an AI-powered conversational messaging business platform, which helps businesses to create AI Powered bots across the channel. The Most prominent product is WhatsApp Bot builder, trusted by leading companies across the industry.
It provides a 2-way messaging platform, with pre-approved templates. Multi-languages supported with advanced analytics dashboard for easy understanding of campaigns performance. It is also easily integrated with other CRM, ZOHO CRM, Salesforce, Freshworks, and Hubspot. E-commerce integration Shopify, Squarespace, and leading payments gateway provider Razor pay.
Rating on G2: 4
Rating on Capterra: 4.6/5
2. Yellow.ai
Yellow.ai, formerly known as Yellow Messenger, is an enterprise-grade conversational platform, which provides 360* Solutions for businesses. It provides Bot Studio to create a bot as per your use. It also provides a WhatsApp Bot builder for every type of solution and industry. It integrates with every tool you use in every department; CRM, Support, and Sales.
Yellow.ai is currently running an offer for new customers. When you buy a 1-year subscription you will get a free bot and extra 3 months free.
Rating on G2: 4.5
Rating on Capterra: 4.5
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3. Twilio
Twilio is the market leader in the Conversation Business Platform. It provides conversational API for every use case. It provides WhatsApp API to communicate in every use case, transactional, and conversational. Twilio is highly reliable and scalable, and it’s also very developer friendly. It also has pre-made use cases to start easily. Twillio main feature is its API, you may find integration with every platform, or build your API to use Twilio.
Rating on G2: 4.4/5
Rating on Capterra: 4.6/5
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4. Wati
Wati provides a WhatsApp-based team inbox for every team, support, sales, and marketing. It has a monthly subscription to start. Integrates with every platform, and supports workflow-based triggers.
Rating on G2: 4.6/5
Rating on Capterra: 4.8
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5. Bot Space
Bot space provides an easy-to-use WhatsApp-based inbox for the team. Currently, it integrates only with Hubspot CRM. Pricing starts from 49 USD, add ons for Hubspot integration are 10 USD.
Reviews: N/A
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6. Verloop AI
Verloop provides WhatsApp API integration for support teams. Also, it integrates with CRM, also it integrates with support and marketing platforms. It has used case-based solutions for every industry D2C, Banking, Telecom, etc.
Reviews:
G2: 4.7/5
Capterra: 4.7/5
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BOB is y combinator-funded start-up, which provides WhatsApp Cloud API for small businesses and startups. It has WhatsApp-based Shop features which integrate with Shopify, Ship rocket, Razorpay, etc. It also works with multi-language vernacular chat-based shopping and engagement experience. Its pricing starts from INR 4900/ Month.
Reviews: N/A
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8. 360DIALOG.COM
360dialog is yet another WhatsApp-based API provider. It provides unified messaging API and Marketing Automation. It provides solutions for every use case in different industries like D2C, Telecommunication, and Banking. It integrates with CRM also.
Reviews:
G2: 4.9/5
Capterra: 4.5/5
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9. Clickatell
Clickatell provides a WhatsApp-based customer experience with Chat Commerce, Conversational and Promotional. It also has a self-service model to engage with WhatsApp. It provides the solution for every use case with a fraud alert and notification.
Reviews:
G2: 4/5
Capterra: 4.6/5
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10. Mtalkz
Mtalkz is a WhatsApp-based cloud API provider. It provides different use cases and is developer-friendly. It has a yearly business plan. It also has a start-up offer and premium offers to checkout.
Reviews:
G2: 4.7/5
Capterra: 4.9/5
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Conclusion:
There are different types of WhatsApp Cloud API providers with different use cases. Whether you are an enterprise or a small business you need WhatsApp to provide better customer engagement and experience. Choose according to your use case and budget.